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YCCD Service Desk

Service Desk

YCCD Service Desk is your resource for information and support regarding problems with computers and related devices and software. All calls to the MJC Service Desk and to the Columbia Service Desk are received through our Call Center, where dedicated staff, consisting of three full-time employees and student employees are eager to provide our callers with courteous and knowledgeable assistance.  

New VPN - GlobalProtect Portal

GlobalProtect Portal

Service Desk Staff

Information Systems Support Specialist
Karen Salas
Office: 209.575.7801

Information Systems Support Specialist
Tish Gault
Office: 209.575.7802 

Information Systems Support Technician
Laura Soto Lopez
Office: 209.575.7809

Director, Technology
Margo Guzman
Office: 209.575.7800

IT Service Desk Student Workers

Renee Nguon
Eduardo Ramirez
Lucas Lassiter









IT Service Desk

Contact Us:

Service Desk

Student IT Service Desk


Fall / Spring:
8:00 am - 5:00 pm
Monday thru Friday


7:30 am - 5:30 pm
Monday thru Thursday


Modesto Junior College
West Campus
John Muir Hall 154

Walk-ins Welcome