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IT Service Desk

Student IT Service Desk

The Information Technology Student Service Desk provides first-level technical support to all students of Modesto Junior College and Columbia College. We are available to assist you with various computer systems and provide telephone support as well as in-person assistance. It is our goal to support the students that use our systems so that their experience is less complicated.

The Student Service Desk is fully-staffed and available on the MJC West Campus. We can be reached by phone, email, or in person at this location. Some of the issues that we assist with are:

1. Account Issues & Password Reset

Single sign on


2. Single Sign on (@my.yosemite.edu)

Former students who don't have currect student email account and want to access piratesnet/connectcolumbia need to contact Admissions office.

MJC

email: mjcadmissions@yosemite.edu
phone: 209-575-6853 or using livechat located on the main page of mjc.edu

Columbia

email: ccadmissions@yosemite.edu
phone: 209-588-5231

3. Username Lookup
4. Canvas Navigation and Technical Support
5. My Campus Permit Navigation

Note: This process takes 24 hours after you have registered your email before you will receive a link to set up your password.

6. Registration Navigation Issues
7. Wireless Issues
8. Mobile Device Assistance
9. Dell: YCCD employees and students purchase website
10. Microsoft Equipment: YCCD employee and students discount website to purchase Microsoft equipment

Other How-To Documents
  How to Save Email as a PDF

Demo's & Tutorials
  Campus Parking Permit
  Canvas First-time Use
  Getting Started with Canvas   
  Connect iPhone to Email

  Connect Mac to Email
  Set Up Student Email
  Setting Up Wifi
  Using Class Search
  What is OneDrive for Business?
  Accessing OneDrive through Office 365 

Address any problems or comments about this website to the YCCD IT Service Desk.


Contact Information

IT Service Desk Hours

Fall/Spring Hours

8:00 am - 5:00 pm
Monday thru Friday
(Closed on Wednesdays
10-11 am)

Summer Hours

7:30 am - 5:30 pm
Monday thru Thursday
(Closed on Wednesdays
10-11 am)

Phone

Call Center: 209.575.7900
Columbia: 209.588.5385

Location

John Muir, Room 154
MJC West Campus
2201 Blue Gum Ave.
Modesto, CA 95358