Cisco Phones
Cisco VoIP is the telecommunications system used at YCCD. There currently are three different phone types on campus. The new phones rolling out in early 2024 are Cisco IP Phone 8800 Series with a camera and video screen (Cisco IP Phone 8865). These phones will be district wide in offices and classrooms. Some offices and classrooms may still have Cisco IP Phone 7965, with six programmable side buttons and Cisco IP phone 7945, with two programmable side buttons.
How to Transfer a Call (During an active call)
- Press the Transfer soft key. Dial the target extension, you may wait to announce the call or press the Transfer key or hang up to complete the transfer.
- Transfer directly to voice mail; press Transfer soft key, press *, enter extension then hang up.
- To cancel a transfer (before you complete the transfer), press the End Call soft key; press the Resume soft key to get caller back.
How to make a Conference Call
- During an active call, press the more soft key then press Confrn. The first caller is placed on hold.
- Dial the number to the other party you want to conference.
- After the second caller connects, press Confrn again to connect all three parties. The system is currently set for a maximum of four on a conference call.
How to make a Conference Call Cisco IP Phone 8865
- During an active call, press the ... soft key on the left, then press Conference. The first caller is placed on hold.
- Dial the number to the other party you want to conference.
- After the second caller connects, press Conference again to connect all three parties.
For more detailed information, please see the links below.
Resources:
New Phones:
Cisco IP Phone 8865 User Guide
Cisco IP Phone 8800 Series User Guide
Cisco 7900 Series phones
Cisco Phone 7965 System User Guide
Cisco Unified IP Phone 7900 Series User Guide
