Attention!

This site has detected that you are currently browsing using Internet Explorer 8. The Yosemite Community College District website makes use of several modern web and mobile technologies that are not compatible with versions of Microsoft Internet Explorer earlier than IE 9. This incompatibility will prevent the website from displaying properly on your computer. We recommend viewing this website using a more modern web browser. This site has been tested for compatibility with all web browsers released after 2010. For assistance viewing this website, please contact the YCCD IT Service Desk at 209-575-7900

Skip to main navigation, which will allow you to navigate to a different content area. Skip to side navigation, with links to other pages from the same office you are currently viewing. Skip to the content on this page. Skip to top navigation, with office and website directories, maps, and content information. Skip to the website search box. Skip to the links at the bottom of the page, including commonly accessed links and employee resources.
 
 

IT Service Desk

Online Classes FAQ's

Answers

The Online Learning Help Desk: MJC and Columbia College students currently enrolled in online, hybrid or enhanced courses should call or email onlinehelpdesk@mjc.edu for Canvas-related questions.

Student Online Resources Page

Faculty Online Resources Page

Q: I have an Add Code for an online class. How do I register for it?

A: Once you have an "Access Code" you can register for an online class by clicking on the "Add class with Access Code" link on the Current Student Menu in PiratesNet/connectColumbia.

Note: You must remove yourself from the waitlist, then register for the class by clicking the "Add Class with Add Card" link.

Q: How do I request an add card/access code for online classes?

A: Log in to PiratesNet/connectColumbia and click on the "E-Add Card Request (For Online Classes)" link. Fill out the online form and submit it. Once the instructor receives the request, he or she will e-mail you an access code.

Q: The Online class I want is not listed in the "E-Add Card Request" link. How do I add the class?

A: If you cannot view the class in the list, it means that the class has been removed by the instructor because it is no longer open. You can check the "List of the Courses that have been removed by the instructors" at the bottom of the "Electronic Add Card Request" page.

Note: You can request an add card from another instructor who teaches the same course, by selecting the appropriate course from the "Course List".


Contact Information

IT Service Desk Hours

Fall/Spring Hours

8:00 am - 5:00 pm
Monday thru Friday
(Closed on Wednesdays
10-11 am)

Summer Hours

7:30 am - 5:30 pm
Monday thru Thursday
(Closed on Wednesdays
10-11 am)

Phone

Call Center: 209.575.7900
Columbia: 209.588.5385

Location

John Muir, Room 154
MJC West Campus
2201 Blue Gum Ave.
Modesto, CA 95358