Student IT Service Desk
The Information Technology Student Service Desk provides first-level technical support to all students of Modesto Junior College and Columbia College. We are available to assist you with your school provided loaner laptops and student account access.
We are reachable by phone, 209-575-7900; email, itservicedesk@yosemite.edu (Note we do not handle personal account information by email. Please do not send us your personal account information by email! Call us or come in person instead!); or in person at MJC East Campus, Electronics Building Room 109.
It is our goal to support the students that use our systems in the best, most efficient manner to help them in their college experience.
New Student Account Activation Instructions:
Are you a new student and need to set up your school account for the first time?
First, congratulations for taking this step in your future and welcome! The below link will take you through the steps of setting up your school account for the first time.
https://yosemiteccd.service-now.com/kb?id=kb_article_view&sysparm_article=KB0010563
Below you will see more information on our State mandated authentication method that is required of everyone at the district.
Multi-Factor Authentication (MFA)
In compliance with state and federal directives, Modesto Junior College and Columbia College now require a Multi-Factor Authentication (MFA) for all students. The Knowledge Base article below guides you in setting up the MFA Authenticator App on your smart device.
https://yosemiteccd.service-now.com/kb_view.do?sysparm_article=KB0010469
How to backup and restore the Authentication App
https://yosemiteccd.service-now.com/kb_view.do?sysparm_article=KB0010570
How to Setup Multi-Factor Authentication (MFA) Using a FIDO2 Security Key
Some times using the Authentication App or a Cell Phone Number is not an option. In those cases there is an option to use a FIDO2 Key.
https://yosemiteccd.service-now.com/kb_view.do?sysparm_article=KB0010535
MJC Admissions
email: mjcadmissions@yosemite.edu
phone: 209-575-6853 or using livechat located on the main page of mjc.edu
Columbia Admissions
email: ccadmissions@yosemite.edu
phone: 209-588-5231
Address any problems or comments about this website to the YCCD IT Service Desk.
