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IT Service Desk

Application Process FAQ's

Need Answers

Students will receive via email their Student ID 'w' number within 2-3 business days (during business hours) of completing the application. Students must complete the core services (orientation, assessment and educational planning) by the college established deadline in order to be eligible for priority registration.

Please note: Students returning after an absence of one or more years must complete an Admissions Application for New Students to reactivate their status as a student.

Q: How do I apply to MJC/Columbia College?

A: MJC students: go to and click on "Apply Now". Columbia College students: go to and click on "Apply Now".

Q: What is my application user name and password?

A: If you are a first-time student, you can create a user name and password for your student application.

Q: How do I retrieve my MJC/Columbia College Application User ID?

A: Use the "Retrieve User Name" link, on the application login page.

Q: Do I need to reapply every semester?

A: If you have not attended MJC or Columbia College for one or more years you have to reapply. You can use the same user name and password to start the application process. If you do not remember your username and password, you can use the links on the application login page to retrieve them.

Q: How long does it take for the Student Application to be processed?

A: The application process takes between five to ten working days. If you have not received an e-mail from MJC or Columbia College, you can contact the Admissions Office. MJC: (209) 575-6013. Columbia College: (209) 588-5250.

Note: the application process can take up to three to four weeks, depending on how busy the Admissions Office is.

Q: I submitted an application to the college the day the semester started. How do I go about adding classes?

A: Usually, it takes up to two weeks for your application to be processed. However, if you are able to obtain an add card from the instructor, you can take the add card to the Admissions Office. Your Application will then be processed, and your class will be added to your schedule simultaneously.

Contact Information

IT Service Desk Hours

Fall/Spring Hours

8:00 am - 5:00 pm
Monday thru Friday
(Closed on Wednesdays
10-11 am)

Summer Hours

7:30 am - 5:30 pm
Monday thru Thursday
(Closed on Wednesdays
10-11 am)


Call Center: 209.575.7900
Columbia: 209.588.5385


John Muir, Room 154
MJC West Campus
2201 Blue Gum Ave.
Modesto, CA 95358