IT Systems and Operations
Systems and Operations Department is responsible for the 24/7 operations of YCCD's core servers and their hosted services. To insure district-wide needs are met, our staffs are involved in a number of support activities. These services includes IT system and infrastructure deployment, administration, monitoring, printing and distributing, account management, user authentication, technical assistance and training, system backup and recovery, etc. Systems and Operations currently administrates and hosts over ninety servers. These servers provide services to all Yosemite Community College students and staff.
The Yosemite district's IT Helpdesk and Switch-Board operation is also served by Systems and Operations staff. The Helpdesk and Switch-Board are a central point of contact where we accepts internal and external calls during district operational hours and respond to technical related issues to ensure services continuity.